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  • I LOVE Tropical Smoothie. I have been going for years, and even worked at one in high school. That said I have never seen worse customer service at a Tropical Smoothie. I have been to this location twice this week. The first time a very nice young lady was helping me when several other people came in and joined the line. I could see another employee and a manager in the back having a conversation and paying no attention to the customers. Today there were two employees, one in the front and one in the back. The woman running the register and blenders seemed extremely disinterested in assisting customers. She put in my order, and I moved to the side. My sandwich came out first, but I did not respond to the name called because it was not my name. The woman gave me a condescending look and said "That's yours." I responded by saying that it was not my name and she replied "Yea, I typed it in wrong." If it had been a typo, I would have understood but she put my name down as Allison which isn't even close. The management at this location needs to step it up, they are not representing the Tropical Smoothie brand well at all.
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