Very unprofessional and unorganized. For the price I paid, the time I wasted driving back and forth (only to find out there was a mistake and they couldnt do anything for me that day), and the RUDE receptionist...I wouldn't recommend this dentist. He is a very nice man, but for the time I wasted, the mistakes that were made, and the way everything was handled....things like this just aren't accepted in a professional field. Would not recommend.