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  • My previous doctor was Terri Larkin in the Mesa office and I had an amazing experience with her. Since moving, the Chandler office was more convenient for me to go to versus Mesa. I had an appointment setup for 5pm, due to traffic I arrived at the office at about 5:07pm, my fault I know. As soon as the staff member checked me in she snarkily remarked she didn't think the doctor would see me because I was late. There has been times where I have waited hours at the office to see a doctor so I didn't feel 7 minutes was enough to deny me my appointment. The check in staff then disappeared for about ten minutes when a separate staff member came back and advised me that the doctor would not see me due to "scheduling". I advised her that I needed to be seen because I was having medical issues not for just a generic appointment and that I really needed to be seen. She disappeared again and came back 5 minutes later and said the doctor would see me and took me back. After arriving in the room the doctor was in promptly to see me but I felt like my whole appointment was rushed. She brushed off my concerns as I had been bleeding excessively for 3 weeks with no change to my lifestyle. Especially when I had mentioned that I was previously seeking infertility she non-chalantley asked why my husband and I weren't trying anymore and before I could even answer she bluntly said "Was it just because of the Frustration." while she was staring at her I-pad. Not only is that subject sensitive, I don't need someone suggesting to me my reasons for stopping treatment. She suggested prescribing progesterone after examining me for all of 30 seconds and advised that would stop the bleeding. She didn't offer any other solutions, I have PCOS and didn't ask to do blood work or any other diagnostics. I prompted for birth control and she said I could just take that until I was ready to conceive again and at that point just go back to my fertility specialist. It just made me feel like what was the point of even having an OB if they don't listen to you! I guess because I wasn't pregnant she didn't care about me medically. ON TOP of all of that when I met with my husband back in the lobby he told me two of the staff members were sitting in the lobby with him and were talking about how a patient was a "Problem" patient that had recently gone back. I don't know if they were referring to me or someone else but that is extremely unprofessional regardless. I am so dissapointed upset and hurt I left the office crying. I will not be returning.
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