Visited this location twice so far. Once with my brother to get his ears pierced a few weeks ago. The 2nd time was for my first tattoo here a couple days ago with a girlfriend of mine. I was in touch with the manager Sandi via Yelp prior to the appointment to get some questions answered. I thought it was a bit pricey at first but they do have promotions and they are fair overall. Our Tattoos were done by the apprentice Jake as they were small designs. He was professional and thorough. The environment was very very clean, new/sterile equipment, cleaned the chair well between sessions. I was impressed by that for sure. Both the owner and the tattoo artist provided great customer service. Will definitely be going back if I decide to get another tat. They also offer a free touch up which is always good news! They are fairly busy so best to call ahead for appointments.