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| - For the price, average rooms and beds, has all the usual amenities, pretty standard, I'd give it 3 stars.
But definitely plus a star (I'd do plus a star and a half if I could) for two specific things.
Most of the older staff seemed meh (not rude, but not particularly nice either), but two of the younger staff in particular, Zach, and a younger girl I didn't catch the name of, were exceptional.
1) We missed the shuttle when it was raining, and Zach quickly offered to drive us and in 2 minutes pulled up another vehicle. Was a courteous driver (when it seemed like no one else on the road was), and was very friendly, drove us right to the door of where we needed to be. Incredible staff member, very friendly and helpful. Will try to find a way to let the management know how excellent he is.
2) Then, on the last day, we realized we forgot about late check-in.. ran down to the front desk and got it taken care of as simply as:
Me - "is it too late to do late checkin?"
Girl - "nope, what room/time?"
Me - "room x, time y"
Girl - "*writes it down* you're all set!"
Extremely simple, was able to catch some more sleep before leaving.
Given these two experiences, our stay was definitely better than what we expected!
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