It was great working with Jennifer Macleod, we had a ring appraised and had a watch battery replaced. She was very kind and professional, and very patient, we had our 1 1/2 yr old son with us as we waited for the appraisal. She gave us a bunch of goodies on our way out, which was very much appreciated. The rest of the staff was friendly and courteous as well, great vibe. We recommend Perrys to anyone looking for a trustworthy company to take care of their jewelry needs.