I've been here twice now and both times the food was okay and the atmosphere was pretty cool, but the main reason I won't go back is because both times I've been here the service has been terrible. From dropping off my check at a table right behind me to a 2 year old kid, to being inattentive and rude to the table, I've seen it all at this restaurant.
I've worked previously as a server in a very successful restaurant where the food is great but not only that, the servers are positive and want to make the experience enjoyable for diners. My two cents, there are other better places to eat and get great service at. If this place wants to make it as a respectable restaurant in Charlotte, get new servers who don't bring down the atmosphere and who actually care about making money.