So I've come here a few times because is close to the area I live. But this last time was the worst experience out of the other times I have been there. First of all let me tell you that just for a regular mani and pedi is $45! When you walk in the big girl that is in the front desk is the first rude and unfriendly person you encounter. She does not greet you or stand up to welcome you, she just asks "what do you want today?" with her monotone voice and always has a face that as she hates talking to customers and feels as you are wasting her time. A piece of wood has more charisma than her. Continuing on... so I had been wearing acrylic for about half a year. The last set I got done was a month and half prior to going this time. I wanted to get rid of the fake nails and just go back to natural. So I waited until they were easy to take off. I took all of them off except one since I was going to get a mani and pedi decided they could soak it with acetone and get it off. But oh no..haha that is not what happened. While the lady is doing my pedi the other Asian employee who was next to us is talking to her customer about weight and how she struggles to loose weight, they proceed to ask me how much do I get. And I say 124... and they start saying that I do not look 124 that I must weight like 100 pounds because I look skinny I could never weight 124...WTH?! you are going to tell me how much I weight. Then she continues to ask me "So why don't you like food?" and I respond in disbelief and hoping I heard wrong, "excuse me?" and she repeats it again "WHY DON'T YOU LIKE FOOD?" and I answered "I love food. I eat a lot." and she says " oh no you are skinny because you don't eat you starve yourself." and they both (the one doing my nails and the other employee) start laughing. WOW How rude. It is not my fault you are unhappy with your weight. When she starts to do my mani I tell her to soak the one acrylic nail so it can be easily remove. She doesn't she clips the top and tries to just ungluing it by pulling. It starting hurting and I tell her. She ignored me. Continues on and rips part of it along with detaching part of my own nail off. I am in pain at this point and I cringe. And I let her know to stop poking and trying to clip it because she has ripped my own nail off and she ignored me grabs my hand and just tears it off and I screamed shriek in pain I look and I only have half of my nail and I am bleeding from the top. She then looks mad! she is mad at me for hurting me! woooow so I tell to please don't put any polish o them because I am just gong to let them breath (and I honestly still kept being polite to her) she doesn't even answer me just get up and walk to front desk to me the sour front girl. I guess I am done? I go to the front and she tell the front desk is $45 ...lol no discount for leaving me without nail, making me bleed, not finishing the mani, not even using polish, and couldn't even give me an apology when she hurt me. I paid give no tip. OBVIOUSLY and she grabs the money and walks away..no thank you at all. This is the kind of experience you get at for Nails only.