I could not get passed the phone call! The young woman on the other end of the phone was clueless on all levels. Customer service just sucked and they I had me wait on hold for 7 minutes for a quote on black and white shirts! I asked her why she was charging me $3 more per shirt then advertised and she said because it is not in our 7 to 10 day turn around. When I proceeded to tell her it was 8 days, she said "well that's what it is" Lol! I would never waste my time with people like this. It all starts and ends on a pleasant or rude phone call and they were rude!! They are dead to me!