| rev:text
| - Definitely torn on my experience here.
There were 5 of us who were very excited to have our hair done.
One of us has very short hair, so when we were booking (in person), she asked the girl at the front desk if it would be worth it for her to go. She said yes, they could definitely work with her. Well, I guess they did, but it was a waste of money and she ended up re-styling it herself. Luckily, they charged her for a men's blowout since she had such little hair. But, she made the decision to book the appointment, so that's not factored into my review. Just wanted to mention it.
The girl doing my hair was okay, except she clearly didn't want to do the "half uptini" that I wanted. When I first requested it she said "oh... I have to check because I think that's extra" so I said "yes, I know. It's $70" - I was ready to splurge because I never do my own hair and I really wanted to look pretty. She didn't say anything else about it until she finished curling it and said she wanted me to look at it because she really didn't think I'd want it up. It was strange. Don't get me wrong - my hair looked great. There were lots of big curls. I agreed to leave it down, but mostly because she didn't seem into it.
The girl doing one of my cousin's hair seemed to hate working there. We were sitting right next to each other, so I asked them both if they get tired of doing people's hair all day. My girl said she loved it, but the other girl went on a 5 minute rant about finding hair everywhere constantly when she gets home. She said how much she hates chunks of hair. It left my poor cousin feeling very uncomfortable.
Another cousin was getting her hair done by the manager - who told her that they have really high staff turnover and they have a hard time getting people to come to work because they go out partying the night before. Case in point, I believe he told her that 4 staff members hadn't shown up that morning - which left another cousin sitting and waiting for 10 minutes until her stylist showed up. And apparently nobody had done the laundry the night before because they had to awkwardly take towels out of the pretty displays and everyone complained about "no clean towels" as they did it. (we were the first appointments of the morning)
Overall it was a disappointing experience. I wasn't offered a beverage at all, despite that being part of their "schtick". And although my hair looked good when I left, I felt uncomfortable and awkward through my visit.
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