The worst experience ever. Their technician signed the docu sign documents (their contract) without my permission. He put my initials and signature IN DOCUMENTS I DID NOT KNOW OR EVER SEE...TOTALLY ILLEGAL. I hen I called The company nobody wanted to address this problem. In addition his foot put a hole through my kitchen ceiling when he went to the crawl space to run wires. now I have to worry about finding 3 estimates to repair the ceiling! I am new to the area and don't know anyone And why should this be my problem, shouldn't they be the ones responsible for getting this fixed? On top of this let me say that the $99 system is actually a $1300-$1500 system . STAY AWAY, these people are the most dishonest business people I have ever worked with. I tried talking to the area supervisor to see if he could help me and I asked for a phone number that I can follow up with him and he gave me the wrong phone number. Unheard of, unprofessional, dishonest people.