I went here in the summer time to buy a replacement convertible car seat due to a terrible experience from Dear-born baby. I wish I could remember the names of the 2 ladies who helped me pick the right seat. They went above and beyond and basically took down every single seat they had from the display so my daughter could sit and try each one! All my questions were answered and they were incredibly gracious to help me install the seat with no appointment cuz I didn't want to leave the store with the giant box. I could not thank you enough!!