Walked in at 12pm (with no appointment) and left two hours later without a haircut for my son. They claim to be walk-in friendly but it seems like all blocks for the barbers are appointments or they know the barber and people just cut. They need a sign up sheet or a number system to keep track of customers. If you're going to claim to be walk in, leave blocks open for that purpose. I understand I have to wait a little longer since I didn't make an appointment but two hours is ridiculous. The place is disorganized and the barbers aren't even that good at cutting hair. Will be finding another barber.