Often times we go out of our way to complain or report the negative. I've recently had quite the opposite experience and wanted to give praise and express gratitude for service and a job above and beyond.
My friends know of the difficulties I had around Christmas with my dog and coping with his new diagnosis of diabetes, treatment requires much dedication and consistency on part of the human parent. I had the opportunity to go on a weekend trip with close friends, my family also out of town. A call to our past boarding hotel and they were unable to accommodate a guest requiring insulin injections. Another kennel was recommended, was lovely with guest cottages and playtimes but all of our recent doctors' appointments and time in the hospital had made any such separation quite traumatic. I found the website for 'Critter Caretakers Pet Sitters' and was not only intrigued but also impressed by their multiple 'Best in Phoenix' awards and outstanding BBB. One call to Dawn and I knew I had found our answer. She understood my concerns and intuitively stated that P.D. would be better left at home with in-home services, remain in his comfort zone. Her caregivers are bonded and experienced. She was able to line me up with Nicole who would come in morning and night for feedings and insulin as well as spend some quality time with him in my absence. We also scheduled a mid-day visit with Nikki, to come in and play for an hour each day. Both girls came over before my trip to meet P.D. as well as my cat. I left feeling so comfortable, and each day received text messages that 'All is well' and reassurance that there was no parties or friends over. A detailed report was there when I returned home. This experience was one that lets me know I can leave, my life can continue and that my animal family now is part of an extended family. I can't tell Dawn, Nicole, and Nikki thank you enough.
5 stars from us, fur sure!