My Home warrenty company sent Runyon to repair a refrigerator purchased new in 2003. I would NOT recommend this company to service appliances. scheduling an appointment took longer than acceptable. they have serviced the refrigerator 4 times and have fixed 3 things. This tells me that either they are milking the Warranty Company or they are incompetent at their job. A qualified service tech should do a through inspection before and after the work is performed to ensure the appliance is working or recommend replacing.
After the 2nd call, i requested the tenant get an invoice of what work had been completed. My tenant says that the service tech was rude and directed her to the Warranty Co.
After 4 visits and still no resolution, i had to request the Home Warranty Co send another appliance co.