About: http://data.yelp.com/Review/id/06c7EZ0ynWzIO2jV0i5DiA

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About: http://data.yelp.com/Review/id/06c7EZ0ynWzIO2jV0i5DiA Goto Sponge Distinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2015-06-29 00:00:00 (xsd:dateTime)
itemReviewed	Westmount Moving and Warehousing
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	6 (xsd:int)
rev:text	My wife's employer relocated us from Montreal to Toronto and used Westmount Moving for the move. We have moved several times in our lives and have used other small and large companies. Of all our movers Westmount Moving has been by far the worst ever experience. DO NOT use this terrible, inconsiderate, unprofessional company for moving your precious personal belongings. Please heed my advice!!! Simon arrived at our origin to load all of our stuff. Him and his crew of 4 were rude from the onset. They did not put down any protective floor covering and as a result scratched and scuffed our wood floors and wood stairs. We had 2 plasma TVs for which Westmount Moving charged us $125 surcharge per TV to protect yet all they did was wrap the 42" in a chair cover with tape and the 58" in a furniture cover with tape. When we asked Simon whether they were going to be protected because we were charged for it he just told us it would be done in the truck. He didn't put our mattresses and box springs in plastic covers that we paid for. Once again when asked about it he said it would be done in the truck. They couldn't get our stainless steel french door Samsung fridge out the front door and all that needed to be done was to remove the handle bars but instead Simon removed only one of the french doors. How does removing only one french door but not the other help? Mind boggling. End result: damaged fridge door. They tossed around our most expensive appliance: a $4000 Electrolux slide in induction range. 4 days later we were already in Toronto at our new home waiting for our stuff and got a call from Jocelyn that they were available to unload our stuff in the evening. They arrived around 530pm and were only 2 people. These guys were much nicer, and we insisted they put down floor covering which they did but did not have enough. We had to supplement their coverings with our own rolls of brown paper which we purchased from Home Depot for $60. It was raining heavily so a lot of us helped these guys place the stuff inside the right places within the house as they unloaded them from the truck. As our stuff came out of the truck this experience only got worse. We started getting a sinking feeling of despair as we saw so many of our personal belongings, appliances, and children's things coming out of the truck all damaged. Our slide in induction range bottom legs were bent and broken and frame caved in; it's currently resting on pieces of plywood in our new kitchen. Water had leaked into the truck and as a result there were several damaged boxes. The mattresses and box springs were not covered at all and are filthy and will have to be thrown out. The two plasma TVs that we were charged $250 for extra protection were never additionally protected in the truck as Simon had promised and our winter tires were leaning on the larger 58" TV. Exercise bike seat torn. Dining table chipped. Fridge french door spring broken because one door was unnecessarily removed. Missing a box. Missing kids' stroller. Missing garden hoses and tools. Toolbox scratched. Dining table chair damaged. Son's desk dirty and damaged. And the list goes on... Jocelyn and Jean Michel were very apologetic and admitted that our stuff was poorly loaded and poorly protected in the truck. They said they'd never seen so much damage to personal belongings before. They called Simon and we spoke to him. He feigned innocence and claimed that he had protected everything to their usual standards. When we listed to him all that was damaged his response was sarcastic and insensitive. We have never dealt with such an unprofessional and low quality moving company before. We are now waiting to see how all of this is going to be handled by the Westmount Moving head office...
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Muneeb

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