I went for lunch a couple days ago on a weekday and the place was packed. later there was even a wait for some people.
My lunch date and I had the short rib burger which had onion rings on the burger. We also shared a greek salad and I'll say that both were decent.
The service was slow and both dishes took a long time to get to the table. But they have a wide range of burger choices and I can see why so many Pittsburghers frequent the place. The burgers don't come with a side which is a negative, we didn't bother ordering a side like fries but I will try them the next time I go.
I'm not a big fan of burgers in the first place but love short ribs. I might go back but not really anytime soon.