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  • I brought my little chihuahua in for a bath and brush. The places right near my house were booked up, but Shelly's got me right in. That was great and I appreciated the fast service but there were a couple things that were troubling. I dropped off my dog and they just said, "ok thanks, see you in an hour!" I didn't realize it until I drove off, but they didn't collect a single piece of contact information- no name, phone number or anything. What if something happened to my dog? They'd have no way to let me know. This worried me a bit. Next, they are cash only and of course I didn't notice the sign until I came back to pick her up. It was annoying to have to track down an ATM at the Walgreens down the street, especially because I was on a little bit of a time crunch at that point. It's not the end of the world, but the cash only concept bothers me- credit card fees are a cost of doing business. Sorry, but thems the breaks. I'd rather they charged a buck or two more to cover the fees. So FYI- bring cash. Anyway, what really matters is my dog came home smelling fresh with nicely clipped nails. I'll probably end up going elsewhere due to so many other places being closer to my home and accepting credit cards, but would still go back to Shelly's in the case of the others not being able to get me in.
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