Nice House nobody home...the resort is nice enough but overcrowded, understaffed and you will over pay for everything. $25 per room/per day resort fee mandatory! $27 a night overnight valet (this is Scottsdale not LA) Over priced and mediocre food...did I mention the lack of service? Either hire more people or train the ones you have better! They lost our Thanksgiving reservation and told us they would "try to fit us in" Really!? We had the last seating at their buffett..big mistake..lobby bar has 4 people behind the bar but no one serving..this really is a self service hotel in a resort setting. Popcorn ceiling in the decent sized room with a tiny balcony which you won't use unless you smoke. As you will see those who smoke throw their butts off the balcony..The pool is gigantic but again overcrowded and understaffed. With little to no personal space and is dirty. Kids love the slide and lazy river but they hated the loud classic rock pumped out around the pool..Also this is a pet friendly hotel and we got to see a poor guy get bit and a confrontation ensue..