Six months later and I'm knocking off a star. The accuracy of this location run at probably less than 20?. I'm also not understanding why gluten free buns remain packaged and the burger deconstructed. This isn't a Culvers thing because Sauk, Baraboo, Madison and every other location serves the burger correctly.
Drive thru is useless. You can plan on your order being something different than what was ordered. Go in the store and check it before leaving.
Even frozen custard orders are often incorrect. I am amazed at the lack of quality control behind the counter.
The staff is very friendly, the kids serving are nice and polite. They just need training.
If it weren't for the fact Cross Plains is somewhat remote with very limited options, I would stop coming here altogether.
As I said I my previous review, I love Culvers... This location is an anomaly,and it isn't getting any better. Sorry, folks.