So I have been 4 times now. The first time, right after they opened, everything was fine. The 2nd time the machine with the flavor I wanted was shut down so I had to select another. I went to put hot fudge on it and it was empty. I had to use cold chocolate syrup which was not even close to the flavor of the hot fudge. The 3rd time I went I had the same experience. The flavor I wanted was shut down and again I had to settle for something else. The hot chocolate was again empty or so I thought. I opened the container to find that the chocolate was all hardened up from over heating and the chocolate was actually burnt. Now tonight I tried once again. This time they no longer had the flavor I wanted so I went to the vanilla. That was empty. So I chose the chocolate and once again went to the hot fudge only to find it again appeared to be empty. The kid working came over and said he would see if there was any more. He went out back. I opened up the container and found that once again the chocolate was hardened up and was burnt from over heating. A girl then came over with another can and was going to transfer the good chocolate into the bad chocolate container. I explained the chocolate was no good and she ignored me and proceeded to continue the transfer. I took a spoon and pulled out a spoonful of the bad chocolate and showed her how it was no good. She took the spoon I used and headed out back with it. I have no idea what she actually ended up doing. To me it seemed she could care less that the chocolate was bad. She was just going to put the good in with the bad. Obviously this is the result of poor management and incompetent help. This is the second yogurt place in this area. The other one went out of business. If this store continues to be poorly managed the result will be the same as the last one. OUT OF BUSINESS!