We have visited this location a couple of times and it's quite the popular spot. They have a great product - customized ice cream sandwiches that really are good! They need a touch more organization, however l, to move along the line more efficiently. On this last visit, there were two delightful young people working very hard to keep the crowd going but honestly this is a three person job at minimum. The young man was getting the cookies and the young lady was scooping the ice cream but after each group she had to stop to ring up that group of customers, bringing progress to a screeching halt until she returned. She then had to put on a fresh pair of gloves and scoop ice cream for the next group. They were both working hard but it took forever to get through the line, which just kept growing.