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About: http://data.yelp.com/Review/id/-F7oNcykWcljS_35RE-ksw Goto Sponge Distinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2015-05-29 00:00:00 (xsd:dateTime)
itemReviewed	Sheraton Madison Hotel
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	Pros: Check in process is fast, free wifi in the room, free parking. Cons: 1. Obviously I was not the only one who had bad experience with the front desk and taxi reservation. I asked the front desk the evening before my check out (the following morning). I made a taxi reservation for 5AM, the desk clerk put it on the log. The following morning, I called at 4:45AM just to make sure if they called the taxi. To my unpleasant surprise, the front desk (a different person BTW), told me that the taxi driver had been waiting at the lobby (??). I clarified that my reserved the taxi for 5AM and I would be ready at 5AM. Two mistakes: he lectured me on being late, so to speak and that he could not guarantee to get another taxi if the driver decided to leave. ALL WITHOUT CHECKING THE LOG BOOK. Secondly, even if I was a tardy customer, he (the front desk) should have handled the problem by trying to keep the driver stay, not by lecturing me on being late (I have a military precision life style so being lectured on tardiness really pushed my button). To make the event even worse, the taxi driver told me that he was fashionably early and that he knew that I would come down at 5AM (So the front desk did not ask the driver either). It was 15 minutes of hellish start of my day. 2. The room cleaning crew did not remove the trash from 1 trash can that happened to have banana peel in it. My room did not smell good when I returned in the evening. Even though it was not good, I still think it was just an isolated incident. I did complain to the hotel manager and she took action by apologizing and offered me a one free night stay, which I think is a good gesture.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Janet

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