I needed a place for my son to go after school. I paid a member fee of $35 and $40 for the month. Well at least that is what they told me when they took my money. When I say they I am talking about the manager and the girl behind the desk. I was told CCSD would be providing transportation but they didn't have any of that information this is 6 days before school starts. So I took it upon myself to call transportation. I am told that my son can't get on the bus without a card from Boys and Girls club. So I call the Boys and Girls club and am told I can pick up the card up on Friday. When I show up on Friday I am told their are no cards. I am also told I only paid for two weeks. Again the manager is their and a different girl behind the counter. I asked him why am I getting different information after the fact of paying and it being 2 days from the start of school. The manager goes to hand me a financial application to get a cheaper price. I tell him it's not the price but the fact that I was lied to by him and the girl behind the counter the first time. I told him the fact that he is not evening apologizing for telling me one thing and now its another is ridiculous. However he did offer me a refund so I took it. I have to wait two weeks for a check to be mailed to me when I paid with a debit card.
When I first walked into this place children are running around and out of control. their seems to be no order just a place to drop your child off. The staff is ghetto! I would not recommend this place to anyone.