Honest and reliable. I have used CMD Automotive since they opened in the 90s and have never had a bad experience with them. Owners Jim and Dwight understand how to run a business, hire excellent employees and they know cars too.
The desk staff are professional and helpful, but I appreciate that you can usually find the owners in back with the mechanics working on cars. If CMD recommends something to me, I never worry that I am being given something I don't need. They have steered me right so many times over the years that I trust that what they say is true and that my car will be well maintained. My cars are well maintained, and customer service is excellent.
The shop is conveniently located near Dilworth/Southend and Downtown Charlotte off South Blvd behind the Pepsi Plant (Marsh Rd / NewBern near Remount Rd). It is clean with a comfortable waiting room with wifi. You can walk to the New Bern Light Rail Station easily, only a block away.