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  • This particular location is awful. We went once several months ago and left after it took 10 minutes to even be acknowledged at our table and then another 15 with no one returning to take our food order. We finally just got up and offered to pay for our tea and then left. Awful service or should I say no service at all. Manager caught my husband on the way out the door. He was unresponsive and only made excuses. We tried the following month and found the same exact problems. Food was ordered long after arriving through no fault of our on and then we had an endless wait with no food. Left again as this was unacceptable to wait over 35 minutes for food on another weeknight. Again no one really seemed to care about the lack of service given. Seems it is the way they operate. Won't be back to this location again. The location in Kannapolis needs to teach these people how it is done. Every time the Kannapolis location delivers awesome service in an acceptable time frame.
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