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| - One star only because I can't give zero. WORST PEDICURE EVER! Which saddens me because i used to come here frequently (over a year ago) and it was great. Today there were new people, which is fine. They seemed off put that I walked in without an appointment. But said they had time to see me. When I sat down and put my feet in the water I kindly informed the woman that it was cold, so she turned up the water, which was spouting ice cold water. I again let her know, she sighed loudly and adjusted it. She spoke in a different language and someone else came over and sat down to give me my pedicure. She was extremely rough with the trimmers and file. She didn't speak to me at all just pushed and pulled my feet when she wanted them to move, with such force that I left with a bruise on my heel. The 'massage' was about 10 seconds on each leg and had no pressure, I use more pressure when applying lotion after the shower. When she used the pumice stone there was no pressure either so there was no reason for using it in the first place. I informed her a couple times that she was hurting me and she didn't even respond. She had a different person come over to paint my toes, who did a great job though.... When I got up to pay she came over to ring me up. I handed her my card and she asked what amount I wanted to pay above the cost. I said nothing, she said I could not write the tip in on the receipt, to which I informed her that was fine. She was very annoyed that I didn't tip her and asked what was wrong. Shaking my head as I left, I can't imagine how she couldn't know. Really people, a tip is when you do a good job, it's not something customers have to do.
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