I have noticed a lot of people complain about bad service for this place. I would not expect amazing service when it is all you can eat for only $14.99, and there is only about 3-4 servers for over 20 tables. During the time we were there every employee was running around, grabbing plates, filling water glasses, and taking the orders. There is no time for courtesy when the place is crazy busy.
We actually had a nice server who despite looking exhausted was very friendly. Every time we called her to the table she asked "ice cream?" which I thought was funny, as if she was hoping we get the amazing ice cream they had!! She also joked around a bit when we couldn't finish an order and asked her to take it back.
The reason why I am giving this place 3 stars is not because of the service, but because of the menu.
There is no shrimp item on the menu, no sashimi and the roll options are quite limited. The fish is not super fresh either. But what can you really expect for such a good price?