I'm only giving this location one star because it doesn't give me the option not to. Michelle Jordan was the was the most narcissistic, egotistical, and patronizing person I ever encountered in my 25 years of living. When I asked for a simple update as to the long wait time she was very rude & told me that there were people at the location "having heart attacks". If someone was having a heart attack why was she at the nurses station gossiping and not helping the patient? & If she hadn't called an ambulance to transport the patient she has bad judgement. I wouldn't let that incompetent individual touch me with a q tip let along treat me. The whole UMC brand as a whole is disgusting. I've been calling trying to speak with someone directly regarding my issue and I've just been transferred and transferred. If I lived across the street from a UMC facility I would rather die then to have anyone working for them assist me!