Called my insurance company to submit a claim due to an accident. When it was time to pick a repair shop Brighton was listed as a "star-rated" preferred vendor. I choose Brighton and within minutes a young lady from Brighton was calling me to make an appointment for an evaluation. She was very helpful and accommodating. When I took my vehicle into Brighton I was greeted by many members of the Brighton staff. The staff was very friendly and helpful and took the stress of having my vehicle fixed away. I am very pleased with my experience so far!