Been an avid The Alley customer for over a year now and figured I'd pop in for a Royal No. 9 while I was at it. Though I was in line, cashier forgot about me so she didn't take my order until 5 minutes of waiting at the till. Offered me a sample of their matcha fresh milk (? New product) which was nice.
Knocked off a star because they bumped up the price of their drink without updating the menu, so I didn't realize I paid more than I normally do until I got the receipt. Price came to $5.65 for a small drink which was completely over the top.
Overall, taste is great but not worth the price point (definitely not coming back). Take my advice and head to coco or cha time for something just as good but more affordable, or pay an extra couple of bucks to get a full set meal from the surrounding cafés and restaurants.