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  • Gym = Okay Price = Okay Cancellation process = the most difficult, frustrating, irritating process I have been through with any gym. I processed the cancellation form with the gym, they did not cancel my membership. I called the gym, they did not cancel my membership. Life happens and a few months go by. I call the gym again. It takes them several days of digging to find my membership form, and they have not returned any of my money even after promising to and have also charged me additional amounts for the year renewal. Don't expect to be given more than the 3 months of your money returned (contractually obligated) either even though they've basically been stealing from you. I don't call that "Christian", but it seems like they don't take that word too seriously. You think you can trust the front desk person to hold up their end of the bargain....Nope, now they've dropped off the face of the earth. All in all, I advise you to go somewhere else if you ever want to change gyms or intend to move somewhere else. Pissed off in Mesa, Courtney I am actually writing this post in the hopes that they care about social media and will address these very obvious problems in their cancellation process.
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