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  • Van Chevrolet Service is terrible. Our truck was originally brought in to replace the transmission shift cable that was covered under warrantee. It took a week for the work to be done and when we got the truck back, the rear parking camera was not working. When they fixed the transmission cable, they disconnected the back up camera. We had to take it back in for repair (another 2 days). I just took the truck on a trip and the cruise control would not work. Problem is associated with the prior repair. When they replaced the shift cable, the cruise module was disconnected. We made an appointment and dropped the truck off on Thursday. Didn't hear anything by Friday afternoon so I called to follow up. After getting transferred to 3 different people, they couldn't find the paper work and would have to call me back. After waiting until 5 PM, they called back and said they hadn't worked on it and it would be ready on Monday. Keep in mind, we had an appointment for the repair on Thursday. It's now Monday afternoon and no word on the truck. I just called the dealer at 4 PM and was put on hold and then hung up on. I called back and finally spoke to a person. He could not find the paperwork but said he would have a service advisor call me. I have waited for over an hour and still no call back. I just want the vehicle fixed and returned. I do not recommend this dealer for service and will contact another GM dealer for any future warranty or service work.
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