I used one click cleaners for the first time last week and it will be my last time. I dropped off some dress shirts for laundry and suits for dry cleaning. I was told the items would be delivered back to me on Friday (I needed the suits for Saturday night). They did not deliver on Friday so I called them Saturday and I was told they would be delivered Saturday afternoon. Again, they did not deliver. I called them but they were closed. I reached out on Sunday (I texted the manager) and was told they would be delivered by 2pm. He was very matter of fact about it and offered no apologies for not delivering my items. He said "sorry" once I called him out on it. I did not want to wait and risk not getting my items back on Sunday so I went and picked them up. They just handed me my belongings and not a word was uttered.
As for their service, I do a better job ironing my own shirts.
Do yourself a favor and find another dry cleaner. This one is a headache to deal with.
Thank you for refunding the money. Just to be clear, I dropped everything off on Jan. 30th and was told they would be delivered on the 2nd. After being given the round around for two days, I finally picked my items up on Sunday February 4th.