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  • I am mortified that I spent even $10 on my hair. If anything, that is what they should be paying me for the time and product it has taken me to undo this damage. I would first like to note that I am an educator at a public school. I am aware that there is a learning curve to certain skills and that these are students who are practicing and need to be cut some slack and given grace, and I'm ok with that! Additionally, I have the most hair anyone in that salon has probably ever seen, and it's thick, and unbelievably kinky so I'm not coming in with the best canvas to work on. I asked for a Deep conditioning treatment with a blow dry. Simple enough, right? This student squirted conditioning treatment ALL OVER my head, and proceeded to massage it into my scalp!!! She sat me under the dryer for 20 minutes where I thought "that's ok, she will probably shampoo one more time after she washes the treatment out." NOPE!!!!!!!! As she started to dry my hair, she noted it's heavy and thick and takes forever to dry. I must have requested at least 3 times to get blown out with a round brush. But, when she discovered it would take more than 10 minutes with a round brush she switched to a padle and said she would fix it later. Ok, fine. The deeper into the service, the worse it got. As she as drying, I kept thinking, she's not getting it dry! Only to find out that it in fact was just grease and conditioner ALL OVER MY HEAD! Although she never went back and did the finishing touches with a round brush like I asked; the paddle brush she used did so a decent job. When she motioned that I was done I pointed out that there were some parts that were still sopping wet, and also; why does my hair look like I haven't washed it this year? This lady proceeded to tell me it's my fault for 2 reasons: first, I didn't brush my hair (WHAT?!?!!) and secondly, because I was sweating. I was so offended. The pictures alone will show you, this is not sweat. I have washed my hair 3 times since coming home and it's still a disaster. Over an hour in the shower trying to get this product OUT!!! What I am most appalled by is the lack of leadership or supervision. These pictures were taken no less than 10 minutes upon exiting the salon and I am flabbergasted that any instructor or teacher let me walk out looking like this. It's awful!
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