I had a photofacial done last week. Brooke did mine and she did a wonderful job. The staff is very helpful and informative. I will have no worries about doing future treatments there. As in anything, there are some problems that can't be fixed. I'm sorry for anyone who had a bad treatment, but I found it so good that I am investigating going there to become a laser tech myself. The pricing is reasonable. I have had photofacials elsewhere and get good results here.