This shop is so unprofessional! When I walked in everyone looked at me as if I was an alien. Finally, one girl spoke to me and asked who I was there for. I let her know I was there for Rissa so she told me to have a seat. Apparently, she did not relay the message to Rissa because she left the building. After approximately 45 minutes she came in and started on my hair. She never asked my name and we had very minimal conversation however, she was very talkative to her friends in the shop. My hair turned out very pretty, but after three weeks most of my tracks were extremely loose and I took it out a week later because I didn't want to deal with going back to such an unprofessional place.