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  • My experience with this store was so terrible that I felt it necessary to spend the time to caution anybody walking through the galleria mall. Today we walked into this store to get two baptismal outfits for my sons. There was only one other customer in the store so they were not busy. We browsed around the store for several minutes and did not receive any help. So we went to the front checkout. A young woman with glasses was standing there and we stood right in front of her. As we stared directly at her face that was 2 feet away from us, She continued to look at her computer screen and not acknowledge us with even a simple "hello." We stood there several more minutes waiting politely for her to finish whatever she was doing. NOTHING!! No "I'll be right with you. It'll be a few minutes." Not even eye contact! We could see that she was not hearing impaired because she was speaking Spanish to the only other customer in there. She then left the counter as we are still standing there and proceeded to help only people who entered the store (even new customers) that spoke Spanish. We only speak English. Not once in the 30 min that we were in the store did she ever say hello or acknowledge that we were even there. I have never experienced such disrespect or discrimination before. we then proceeded to serve ourselves by picking an outfit out for my son. We were never directed towards a fitting room and had to disrobe my child in the middle of the store in order for him to try on the right size. No one said anything! The girl working there was so inattentive that several outfits could've been stolen and she wouldn't have had a clue. At that point, we could have interrupted her as she was working with the other customers. However, we have manners and frankly they did not deserve our business. It's sad that we could never EVER recommend this store to anyone. We have been in the Vegas Valley 40+ years and know numerous friends and family who currently have little ones that either need outfits for baptisms or weddings. We would have been a good referral source. Most HORRENDOUS customer service or lack there of!
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