I used 1st choice to do a long distance, out of state move. Though they arrived and dropped off my property on time and were polite and courteous, they have serious issues. I knew there was a serious problem when they began to unload other people's belongings into my furniture. It became evident that they lost pieces and components to two pieces of furniture (coffee table and hallway table). They couldn't find these items in their truck or in the warehouse. They called other drop off residences on their route but never located the missing items. It took them forever to process the claim, even losing some of the forms. The claim ended up being a mere $70, which does not even come close to covering the cost of the furniture. In a sentence, 1st choice should be your last choice.