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| - We understand this place has not been open long but there were some things that could definitely use some help.
The first thing that we experienced was the manager (Sabrina maybe?) at the hostess station who seemed flustered and unprepared to receive customers. She was out at the station but was still taking off her coat and scarf and seemed to be stashing some sort of take out food under the hostess station. When she spoke to us, she was brusque and lacked any sort of warmth. Even when we told her that we had never been there all she offered as information was that they had general seating, hibachi seating, a sushi bar and a regular bar and asked us where we wanted to sit and then handed off a menu so she could take a call. Over all, this was something that kind of lowered our expectations for the experience
We elected to sit in the bar area as we were interested in dishes from two different parts of the menu. The bar top itself is VERY blue and lighted from underneath. Not a bad thing, just something that we weren't expecting. It wasn't really making our experience better since it was so bright so we moved to one of the granite top tables still in the bar area. Oddly enough, the stools/chairs for the granite tables are bolted to the floor so don't worry about scooting in to be closer to the table, you can't! For anyone who is larger, those chairs will not be comfortable because they are very narrow and just close enough to the table to not be comfortable. On the other hand, if you are smaller, still not a comfortable seating situation because you will be too far from the table if you sit in the chair instead of on the edge of it. We shared the Rum Volcano and the chair and table situation made that an interesting experience. The drink itself was very good, just hard to reach. The bartender (Lauren maybe?) was very sweet and took great care of us and mentioned that she takes great pride in her drinks.
Food was just meh. He had the Sumo Pineapple Fried Rice which was over and under seasoned all at the same time. It had way too much curry powder and turmeric in it, and not nearly enough salt, acid, or cumin in it. I would have even put some pineapple juice in it to help balance out the flavors. The shrimp in it were huge though so that was nice. I had the eel roll and the Alaska roll and the Nagiri octopus sushi. The eel had as many bones in it as I would expect from cheap grocery store sushi rather than a restaurant. The Alaska roll had very uneven distribution of ingredients which made the roll loose and a little difficult to eat. On the bright side, the fish was fresh and cold and did not have any off flavors to it at all.
At the end of the meal, we asked the hostess if there might be a comment card that we could fill out as we wanted to leave some feedback and we were told adamantly no and then she brushed us off. Instead, when we got our receipt, we wrote some notes on the back of it and handed it to her. Despite the fact that she was not busy (we waited to make sure she didn't have anyone to wait on) she took the notes with a huff and shoved them under the hostess station without even looking at them. The bartender, on the other hand, did listen to our comments and said that she would be happy to relay them to the staff and genuinely seemed to care about the feedback saying that it was important to get feedback to make the restaurant better since they are brand new.
It seems that the hostess/manager is the biggest let down of the establishment. The rest of it will just take some time to get in to the swing of things. As someone who cooks at home, I know how hard it is to get used to a new kitchen and new recipes and everything else.
We might be back to try again in about six months, although if the same person is the hostess we might just be walking straight back out, so who knows.
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