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  • Good service when buying, BAD service when there is an issue. The issue is after getting off the love seat, the leather is all stretched and wrinkled, doesn't go away unless you spend time rubbing it. I paid nearly $2000 for it. Several phones calls, service even came out to take pictures. Got stupid answers from lady on phone that Manager even said were not true. Manager said he would have the in-house service man call me. Still waiting...and it's been over 3 weeks now. Been dealing with this issue since May. Very disappointed in quality for $2000 and not getting help or direction.
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