I eat here a lot it's close to my house and been eating here for years. With that said... the last year this place is gone way down hill. I ordered a grand turkey club cold no tomatoes X2 and few other items of no importance. I repeated to the girl taking my order total of 4 or 5 times and reminded her to let the guys in the back know to make cold no tomatoes. She walked back there and when my order was complete she said to me everything I asked for verbatim. I told her thank you and sorry if I sound like a jerks but I don't want to pay for something I don't want. I was very thankful thinking I received good service until I went home and found one hot with tomato and the other cold and not editable due to old dry bun. So I returned and spoke to manager. He asked if he could remake the sandwich and I agreed and said cold no tomatoes he said he was personally going to make my sandwich. I had the receipt and my bad sandwich which another employee asked if I wanted it.... being a bit perplexed I said no throw it away that's why I'm here complaining. When the sandwich was finished the manager had another employee hand me the bag. Not very good customer service.
The kicker is I got home and it was a carved turkey sandwich! HOT even! Totally different sandwich. I called back and contacting general manager tomorrow. This place sucks save your money and eat else where.