I don't have a ton of experience with waxing (I think I've only been to 2 other people), but I definitely have an idea of what I like. She was quick, efficient, friendly, flexible, and very knowledgeable! It's never fun to go in for a wax, especially down there, but she made it as painless as possible and really got ALL the hair, which is something that other waxers can skimp on. She also gave me great ideas on how to keep skin supple and natural ways to exfoliate. 5 stars!!! Great experience.