My husbands hair was just butchered by the rudest old woman. She had black hair and was smoking a cig outside when we got there. Didn't wash her hands, nothing. But whatever. He explained what he wanted. Well, he tried. She kept telling him that she can't do what he wants cus she can't see it. Ended up giving him a way too short, choppy, horrible cut. It's sad because we feel like the other two stylist would have done a better job and would have been nicer. She was horrendous.