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  • Went there for dinner tonight and things started off well, walked in and was immediately seated...we were seated in the bar area with my underage daughter in a nearly empty restaurant but it was early so it didn't matter. At first service was good and appetizers and drinks came fast...again it was early. The problem started when my daughter got her cheeseburger that she ordered well-done. 1 bite and she tasted the charcoal of the burnt bun...she tried to eat it but couldn't do it and it was sent back. The waiter and the manager were apologetic and they said they were going to take care of it right away. Meanwhile my wife and I had our food and it was acceptable. Not anything great but at least it was edible. Nearly 30 mins later, still no burger and we had finished. My daughter wanted to wait as she was hungry. It was her idea to eat there after all....the burger finally came and she inspected the bun and it looked good. She took a bite and bright red blood squirted done both cheeks and she nearly vomited as the thought of raw hamburger make her nauseous. She left the table for the bathroom as she thought she was going to vomit. When the waiter came back to the table, he agreed it was not cooked and took it stating the manager would come to the table, once again, but we never saw him. Soon after the check came sans cheeseburger...I guess we were done??? The manager was no where to be had but I am not sure I would be man enough to be able to face guests either and try to explain how you screw up a cheeseburger, TWICE. A word to Claim Jumper, its un-safe to serve raw burger to customers (I really don't think they know this)...I guess we should have said, Well done, not burnt, cooked and not raw. Just like other negative reviews here, save yourself the time and aggravation and go somewhere else. We sure wont be back...just like the spineless manager.
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