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  • Despite my unhappiness with how Delia's handled my shirt problem in 2013, I continueded to use them because of their convenience. I've moved the ranking from a 1 to a 3 because they're consistently doing a decent job. I did not rate higher because I had a white dress shirt come back with a black mark it and the front desk person couldn't fix it, not did they reimburse me for the shirt. The conclusion is they mainly do well but they are bad at exceptions such as damages. If you use this business you'll have to accept mediocre as their standard.
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