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  • I would give it 0 stars if that was a real option! This place is a joke. As others have mentioned the front desk is rude. It used to take 30-45 mins just to get someone on the phone to schedule an appointment. Since concentra took over they have "improve" there wait time to only 10 mins before you can talk to someone. In stead of picking up the phone and asking you to hold they pick it up and immediately place you on hold and continue to do so till someone "gets around" to picking it up. I tried calling to get my daughter in for a last min sick appointment after picking her up from daycare and after being on hold the first time for 6+ mins I hung up then called back and it was the same issue. This is while driving around trying to figure out if I should drive towards them to take her there or to an urgent care. I've seen Tyler and he is nice however a lot of the time I feel things are just guessed as to whats wrong. Ann is rude and judgmental so avoid her if you can! Also if you need a referral you're better off doing the research on a specialist yourself. It took them 3 months to finally process my referral to a dermatologist. Never mind that I was having a reaction that needed taken care of right at that moment. This place is not worth the hassle and avoided at all costs!!
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