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  • I told you I would do this lol. Raising Canes is the best by far place to get chicken tenders. I've been in LV for years and I have been coming to this location for years. Loyal customer right? Right. My disappointment today lies with the management and drive thru staff. I waited over 15 minutes in the drive thru for my order only to get a drink that tasted like garbage. What good is having food when you have nothing to drink. So after wasting time, money, and gas I call to get to some justification cause I feel like I just threw my money away. First I speak with Ryan. Being honest, I tell him that my time and money are valuable and my drink taste like shit! And to excuse my words so there is no question later if he feels disrespected. More or less I'm mad I had to sit for so long because they got the orders confused. This what I was told when I finally paid for the order. But this dude gets indignant and instead of offering to replace my order in full for my time and inconvenience he offers only to replace my drink. Of course I don't except this type of disrespect and I speak with David. He is the GM for a reason and he offers to replace my order because at the end of the day there was a mess up. But what I didn't like is that neither one of these gentlemen took ownership of the problem and speaking to David he tried the guilt trip route because I said SHIT! IM PRETTY SURE RYAN TALKS SHIT WITH HIS FRIENDS WHEN HES NOT AT WORK. Is this because I'm a black woman. Is this how you treat people of color? I'm pretty sure if I were Caucasian and said SHIT! there would have been no problem. I'm paying my money and contributing to your establishment and this is the treatment I get. No wonder I don't see to many colored faces working there. You're still going to replace my order. But next time put more energy into correcting your team and not your customers. Because contrary to disbelief I pay you....you don't pay me.
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