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http://www.openvoc.eu/poi#usefulReviews
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  • Well, seems like I'm just repeating everyone's comments below on what POS this company is. A printer part I ordered for work was supposed to be delivered JANUARY 6. I emailed them on the 12th saying that my package never came. No response. I called and was on hold for almost 5 minutes before being offered a callback on January 14. I put in my callback number and almost an hour later received a call back. I told the lady that my office is open from 845-after 5 pm and that there is no way the driver could have come TWICE after 9:00 a.m. and the office was closed. No doortag, no nothing. (even though he said he left one on the notes). The lady finally tells me that the package will be delivered the next morning. It did show up. The driver didn't say anything, didn't have me sign for anything or even ask a name. Whatever, I got my package. Oh wait....I got an email back today, January 16 (4 days later) and was told that my package was delivered on January 15 (no shit) to Susi. THERE ISN'T EVEN A FUCKING SUSI IN THIS OFFICE!! THE FUCKING GUY DIDN'T EVEN ASK A NAME! What a fucking joke this place is. I called the company that shipped the product to tell them about my issue w/Ontrac just so they're aware that they're horrible. Check out these delivery attempts....I honestly think it'd still be "held in warehouse" if I didn't call. DELIVERED Jan 15 2015 8:57AM Vegas OUT FOR DELIVERY Jan 15 2015 7:33AM Vegas PACKAGE RECEIVED AT FACILITY Jan 15 2015 5:37AM Vegas PACKAGE RECEIVED AT FACILITY Jan 14 2015 2:53PM Vegas PACKAGE RECEIVED AT FACILITY Jan 14 2015 2:27PM Vegas RETURN TO SENDER ON NEXT BUSINESS DAY Jan 14 2015 1:13PM Vegas HELD IN WAREHOUSE Jan 14 2015 8:57AM Vegas HELD IN WAREHOUSE Jan 14 2015 4:33AM Vegas HELD IN WAREHOUSE Jan 13 2015 6:25PM Vegas HELD IN WAREHOUSE Jan 13 2015 9:18AM Vegas HELD IN WAREHOUSE Jan 13 2015 5:48AM Vegas HELD IN WAREHOUSE Jan 12 2015 9:48AM Vegas HELD IN WAREHOUSE Jan 12 2015 4:51AM Vegas HELD IN WAREHOUSE Jan 10 2015 6:20AM Vegas HELD IN WAREHOUSE Jan 9 2015 6:21PM Vegas HELD IN WAREHOUSE Jan 9 2015 6:20PM Vegas HELD IN WAREHOUSE Jan 9 2015 9:02AM Vegas REDELIVER ON NEXT BUSINESS DAY Jan 9 2015 6:50AM Vegas HELD IN WAREHOUSE Jan 9 2015 4:57AM Vegas HELD IN WAREHOUSE Jan 8 2015 6:11PM Vegas REDELIVER ON NEXT BUSINESS DAY Jan 8 2015 9:48AM Corporate UNDELIVERABLE - OTHER REASONS Jan 8 2015 9:39AM Vegas OUT FOR DELIVERY Jan 8 2015 8:04AM Vegas REDELIVER ON NEXT BUSINESS DAY Jan 7 2015 3:14PM Corporate UNDELIVERABLE - OTHER REASONS Jan 7 2015 9:56AM Vegas OUT FOR DELIVERY Jan 7 2015 7:42AM Vegas REDELIVER ON NEXT BUSINESS DAY Jan 6 2015 4:42PM Corporate COMPANY CLOSED ON DELIVERY ATTEMPT Jan 6 2015 9:29AM Vegas DT78747473 OUT FOR DELIVERY Jan 6 2015 7:25AM Vegas PACKAGE RECEIVED AT FACILITY Jan 6 2015 4:53AM Vegas PACKAGE RECEIVED AT FACILITY Jan 5 2015 5:44PM Vegas DATA ENTRY Jan 5 2015 5:25PM Vegas PICKED UP FROM SHIPPER Jan 5 2015 5:25PM Vegas
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