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| - Mixed Bag on both Food and Service
My wife and I have been here once before years ago but in the mood for diner food so we decided to give it another try. Last time as I remember was very good.
This time turned out to be a mixed bag, Some items were beyond the control and the restaurant, the other part well within their control.
It's a popular restaurant and they share a parking lot in a small strip mall with other stores so parking is woefully inadequate. Say people not only double parking but in some cases, triple parking. Ended up dropping my wife off to get in line while I parked next door in the Darby Acres Shopping Center Parking lot and walking over.
When I walked in, my wife told me there was a 20 minute wait which was OK. Seating for those waiting for a table or a take out order is limited so be prepared to wait.
The 20 minutes turned out to be pretty close to actual and frankly I was expecting longer. We were seated at a small table on the other side of the divider from the counter which was OK. Small but still was able to put my crutches in a place where they were out of the way and did not impede other diners.
Server was there shortly with menus and to take our beverage orders. My wife ordered just water and I went with 1/2 and 1/2 Sweeten Tea which was still too sweet. Hate to thing what regular sweet tea taste like.
We had looked over the menu on line before we came so we pretty much knew what we were going to order.
My wife order the Philly Cheese Steak Sandwich which is one of her favorites. Came with Fries but for $.50 more you had the option of upgrading up to Onion Rings which she did.
I ordered the Roast Tom Turkey over Dressing which came with a Salad and a Side. Tried to order a Baked Potato but that was not one of the listed sides so went with Potato Salad along with the Salad which I got with an Italian Dressing.
The Salad came out shortly along with Bread which was pretty good. The Salad was good also but unfortunately I had to look at the aftermath through out the rest of my meal as demonstrated by the attached photos.
After I was finished and when my main course was served, I asked if she would remove the dirty dishes and all I got was " in a minute". Asked again another time but in the end, I ended up looking at these dishes throughout our stay.
Entrees in or themselves were good and portion were huge. My wife loved her Philly Cheese Steak and Onion Rings and because the portions were so large, ended up taking some home.
My Tom Turkey was also good and ended up taking some home as well. Problem was the Mustard Salad which was suppose to be Potato Salad. Could not taste anything beyond the mustard and my lips were still burning 30 minutes after I left the restaurant.
Mustard is suppose to be a subtle addition to Potato Salad and suppose to accent the dish. It's another thing to overwhelm the dish to the point that that is all you can taste and 30 minutes later, your lips are still burning.
Final problem as on check out and I did not catch this but my wife did. The $.50 upgrade to Onion Rings had become $.75. Not a big thing but became a big thing for my wife after watching dirty dishes for 20 minutes while we ate lunch.
Parking is beyond their control. Seating is within their control and they did a good job. The service including the implicit refusal to remove dirty dishes, inaccurate billing and inedible side dishes are well within the control of the restaurant.
Some good points at the restaurant and a number of less than desirable so let's just put it this way, I've experience better and in may cases, a lot better.
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